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| BASIC
PROFILE |
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| >研究興趣RESEARCH AREA |
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| • 服務創新管理 |
| • 共同生產管理 |
| • 資訊科技管理 |
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| >學歷ACADEMIC BACKGROUND |
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| • 元智大學管理研究所博士班 博士候選人 |
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| >經歷EXPERIENCE |
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| • 元智大學財務金融學系兼任講師 |
| • 真理大學通識教育部兼任講師 |
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| >論文著述PUBLICATIONS (Click the title to open the list) |
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- Chen, J. S. and Tsou, H. T. “The effects of IT capability on customer service and the moderating role of service process innovation: The case of financial firms,” Information & Management, (SSCI) (under 2nd review).
- Chen, J. S., Ching, R. K. H., and Tsou, H. T. (2009), “Multi-channels store image and the effects on purchase intention,” Service Industries Journal, 29(9). (SSCI) (Scheduled).
- Chen, J. S. and Tsou, H. T. (2007), “Information technology adoption for service innovation practices and competitive advantage: The case of financial firms”, Information Research, 12(3), paper314. [Available at http://InformationR.net/ir/12-3/paper314.html] (SSCI) [NSC 93-2416-H-155-011]
- 陳家祥、何建德、鄒鴻泰、羅兆凱，「大量客製化能力與敏捷性之研究：前置因素與對企業競爭優勢之影響」，電子商務學報，(TSSCI) (Accepted)。
- 陳家祥、鄒鴻泰、賴寶昆，「技術服務提供對顧客關係影響之研究---以染料、染整行業為例」，管理與系統，2009年10月，第16卷，第4期。(TSSCI)
- 陳家祥、鄒鴻泰，「資訊科技採納對新產品開發成功之影響」，資訊管理學報，2008年1月，第15卷，第1期。(TSSCI)
- 鄒鴻泰、陳家祥，「參與虛擬社群因素對忠誠度影響之探討—以網路書店為例」，中華管理評論，2007年10月，第10卷，第4期。
- 楊智強、陳家祥、鄒鴻泰、黃俊堯，「產品客製化之製造整合研究--以台灣筆記型電腦業 CTO 模式為例」，電子商務學報，2006年12月，第8 卷，第4期，頁 557-584。(TSSCI)
- 林淑鈴、鄒鴻泰、陳家祥，「台灣半導體通路商核心競爭力之個案研究」，中華管理評論，2005年6月，第8卷，第2期。
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- Chin, R. K. H., Chen, J. S., and Tsou, H. T. (2008), “Mobilizing Customer Service Relationships: The Effects of Mobile Services on Communication Quality, Brand Image and Customer Loyalty,” Proceedings of the 13th Asia-Pacific Decision Sciences Institute Conference, Brisbane, Australia.
- Tsou H. T. and Chen, J. S. (2008), “Interfirm Codevelopment Competency, e-Service Innovation, and Firm Performance,” Proceedings of the R&D Management Conference 2008, Ottawa, Canada.
- Tsou, H. T., Chin, R. K. H., and Chen, J. S. (2007), “Performance Effects of IT Capability and Customer Service: The Moderating Role of Service Process Innovation,” 2007 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2007, art. no. 4340856, pp. 4378-4381 (EI).
- Chin, R. K. H., Chen, J. S., and Tsou, H. T. (2007), “The Effect of Multi-Channel Store Image on Purchase Intention,” Proceedings of the 12th Asia-Pacific Decision Sciences Institute Conference, Bangkok, Thailand.
- Chen, J. S. and Tsou, H. T. (2006), “Information Technology Adoption for Service Innovation and Firm Performance,” Proceedings of the 3th IEEE International Conference on Services Systems and Services Management" (ICSSSM06), France.
- Tsou, H. and Chen, J. (2006), “A Study of Service Innovation Capability and Its Relations with Information Technology Investment, Knowledge Management and Competitive Advantage,” Proceedings of the R&D Management Conference, Taipei & Hsinchu, Taiwan.
- Chen, J. S. and Tsou, H. T. (2005), “The effect of information technology adoption on new product development success,” Proceedings of the 8th International Conference of the Decision Sciences Institute, Barcelona.
- Huang, Yuan-Ho, Chen, Ja-Shen, and Tsou, Hung-Tai (2004), “A framework for accessing the IT competence and innovativeness,” Proceedings of the 9th International Conference, Asia-Pacific Region of Decision Sciences Institute, Seoul.
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